Skip to content

Accessibility

If this site gets in your way, tell a person and it gets fixed.

The broker handles these herself, and you will hear back within two business days.

Lia Carminati, the broker, is the person responsible for accessibility here. Reach her by call, text, WhatsApp or email, and she replies within two business days. Texting usually gets an answer the same hour.

It helps if you can say which page, what you were trying to do, and what happened instead. It is not required. “The listing search does not work with my keyboard” is enough to act on.

If the barrier is stopping you from doing something now, say so and we will do it with you: read a listing over the phone, send the details in whatever format works, book the showing, or fill the form in for you.

The standard

Built to WCAG 2.1 level AA.

That is the target the site is designed and reviewed against. It has not been certified by anyone.

  • Contrast is measured

    Every text-and-background pair in the palette is checked by a script, with the measured ratio recorded rather than estimated. The tightest pair that ships sits at 5.10:1 against a 4.5:1 requirement, and most are far higher.

  • Gold is never small text on a light page

    The brand colour measures 2.20:1 as text on the cream page, so it is used as a fill under black text, as a rule, and as text only on the dark band where it measures 8.15:1.

  • You can see where you are

    Every focusable element shows a visible focus ring, including inside the dark sections where a dark ring would vanish. No outline is removed anywhere, on any control, for any styling reason.

  • Fingertip-sized, with two exceptions

    Every button and form control is at least 44 pixels tall, and the sticky call and WhatsApp bar on a phone is 48. The bar is padded clear of the iPhone home indicator so its bottom third is not under a system gesture. Two kinds of link are shorter than that: a link set inside a sentence is only as tall as the line of text it sits in, and the wordmark at the top of the page is the height of the mark beside it. If either is hard to hit on your phone, tell us.

  • Motion stops if you ask

    If your system asks for reduced motion, nothing on this site moves: the page arrives finished, the figures already show their final value, no photograph drifts and the looping video is never fetched. Otherwise the home page moves as you read it. Sections rise into place, the figures count up and a few of our own photographs drift slowly closer, each of them once, the first time it reaches the screen. One photograph, the view behind the figures, moves a little slower than the page, and only while you scroll. On the other pages, the short gold line beside a section’s label draws itself once, the first time it reaches the screen. A silent ten-second loop from a property tour starts when you reach it. Its pause button stays out of sight until the Tab key reaches it, then appears in the lower-left corner of the loop, and screen readers announce it like any other button. The rest of the footage waits for you: the full property tour, and YouTube’s player for the videos from our channel, load only when you press play. Nothing advances on a timer, and there is no full-page loader. On a narrow screen, such as a phone, the homes on the home page sit in a row you swipe sideways, and it never moves on its own. Each home in it is a link, so the Tab key moves through them one at a time. On a wider screen they are a grid.

  • Photographs are described

    Every photograph we publish ourselves carries alt text written by a person for that picture. Decorative images are marked as decorative so a screen reader skips them rather than reading a filename. When a photograph arrives from another brokerage with no description attached, what stands in for it names the property rather than describing a picture nobody here has seen.

  • Structure a screen reader can navigate

    One h1 per page, headings in order, a skip link to the main content, and every major section named so it appears in a landmarks list. The navigation drawer traps focus while it is open and returns it to the button that opened it.

  • It works without JavaScript doing the work

    Pages are rendered on the server. Listing filters and sorting are real links with real URLs, so they work with keyboard, with a screen reader, and with a shared or bookmarked address.

  • Text, at a size meant for reading

    Body copy is 17 pixels with generous line spacing, and it reflows to your zoom level rather than resisting it. Nothing depends on hovering, and nothing depends on colour alone. A listing status is always the word as well as the colour.

  • No accessibility overlay

    This site does not use an automatic accessibility widget. They interfere with the screen readers and browser settings people already have configured. The page itself is fixed instead.

Known limits

Two things we do not fully control.

In both cases, call and we will do it with you.

Listing content

Property descriptions, photographs and documents on listings from other brokerages arrive here as those brokerages wrote them. We cannot rewrite another office’s alt text or repair a scanned floor plan that has no text layer in it. What we can do is read any of it to you, or send you the substance in a form that works. On the listings we take ourselves, the descriptions and the alt text are written here.

Third-party viewers

A listing that arrives with a 3D walkthrough or a video tour shows it in the vendor’s own viewer, running inside our page. We did not build those controls and we cannot repair them. No embed is ever the only route to the information: the street address, the town, the price and the full specification are in text on the same page. There is no interactive map anywhere on this site. The office address is written out with a directions link beside it, and the towns we cover are listed in words at the foot of every page.

Accessibility here is checked as work is done, and a barrier reported by a person who hit it takes priority over one found by a tool. If you want to know whether something specific is fixed, ask. We will tell you, including when the answer is not yet.

For a barrier in the housing rather than in this website, such as a landlord refusing a reasonable accommodation or an assistance animal treated as a pet, the fair housing page has the protected characteristics in full and the three places to complain. If it is simply easier to talk to somebody, contact is the shortest route.

Contact

Your next move can start with a conversation.

Call, message or visit the office in Lynn.

Office
152 Lynnway, Unit J-1
Lynn, MA 01902
CallWhatsApp